Frequently asked questions
Common questions about evaluation, therapy, scheduling, insurance, and the practice.

About the evaluation
Will the evaluation result in a diagnosis?
An evaluation produces diagnostic clarity, sometimes that's a specific diagnosis, sometimes a different one than expected, sometimes a clear "no" with a different explanation for what you've been experiencing. The point is to know.
How long does the report take?
Standard turnaround is 5 to 10 business days after the final evaluation session for private pay, and 6 to 8 weeks for insurance. A 48-hour expedited private-pay option is available for fixed-date deadlines (IEP meetings, court dates, accommodation application deadlines, etc.), for an additional fee.
Can I get a copy of the report myself?
Yes. You receive the full report.
Can the report be sent to my school / attorney / doctor / accommodation board?
Yes, with your written permission, we can deliver the report directly to any third party you specify.
Can I have an evaluation if I'm already in therapy?
Yes. The evaluation answers different questions than ongoing therapy does, and we coordinate with treatment providers when it's helpful.
Do I need a referral to schedule?
No. You can schedule directly with our team. Many of our clients are referred by therapists, pediatricians, or attorneys, but a referral isn't required.
Scheduling
How soon can I be seen?
We typically have intake openings within 1 to 2 weeks of your inquiry.
What's the difference between the intake and the evaluation?
The intake is a 50-minute conversation about what you're looking for and what the process would look like. The evaluation sessions follow if you decide to move forward; they're the actual testing.
Can I reschedule or cancel?
Yes. We ask for at least 24 hours' notice for rescheduling or cancellation, and we'll work with you on timing constraints.
Insurance and cost
What insurance plans do you accept?
We're in-network with Blue Cross Blue Shield (BCBS), Blue Care Network (BCN), and Priority Health.
What if my insurance isn't in-network?
We provide superbills you can submit to your insurer for out-of-network reimbursement. Many out-of-network plans partially reimburse psychological evaluation and therapy; we'll explain what to expect during intake.
Do you accept Medicaid?
No, we don't currently accept Medicaid.
How much does an evaluation cost?
Fees vary by evaluation type and scope. We'll explain exactly what to expect during the intake conversation; no surprise bills.
Are evaluations covered by insurance?
Some are; some aren't. Insurance coverage depends on the specific evaluation question, the diagnostic code, and your individual plan. For example: ADHD and autism evaluations are often partially covered when there's a clinical question being addressed, while exam accommodations evaluations are typically not covered (they're completed for an external purpose, not for clinical treatment). We'll verify your specific benefits during intake.
Online evaluation (PSYPACT)
Can my evaluation be virtual?
If you're an adult and live in one of the 40 states that participate in PSYPACT, yes; we offer online evaluation under PSYPACT. Child and teen evaluations are in-person.
What is PSYPACT?
PSYPACT (Authority to Practice Interjurisdictional Telepsychology) is the multi-state credential that lets a psychologist licensed in one state see clients across state lines. It's how we can see adult clients across 40 states from our Michigan-based practice.
Is online evaluation as thorough as in-person?
Yes. The clinical measures we use for adult evaluations are validated for online administration. The report is the same kind of report, the recommendations are the same kind of recommendations, and the depth of the work is the same.
Which states do you cover under PSYPACT?
Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
See dedicated state pages for our top-volume states: See online evaluations
Specific clinical questions
Do you do autism evaluations for adults?
Yes, adult autism evaluation is one of our flagship services. See adult autism evaluation
Do you do ADHD evaluations for adults?
Do you evaluate young children?
Yes; we evaluate children from age two through seventeen. See child & teen evaluations
Do you offer specialty or forensic evaluations?
We offer select specialty evaluations, including adoption, reproductive and fertility, guardianship, driver's license restoration, fitness-for-duty, and parenting and custody evaluations. We do not provide divorce or criminal forensic evaluations. See specialty evaluations
School and accommodations
Can the report be used for an IEP or 504 plan?
Yes, recommendations are written specifically for school teams. With your permission, we can coordinate directly with the school.
Can the report be used for college disability services?
Yes.
Can the report be used for graduate exam accommodations (LSAT, MCAT, GRE, bar, MPRE)?
Yes; we write recommendations formatted for the relevant exam board. See exam accommodations
Can the report be used for ACT or SAT accommodations?
About the practice
Where are you located?
Bloomfield Hills, MI, 33 Bloomfield Hills Parkway, Suite 225. (248) 452-6669. In-person evaluations happen at our Bloomfield Hills office. Adults living in any of the 40 states that participate in PSYPACT can also be evaluated virtually.
Who is Dr. Brooke Colman?
Founder of Encore Psychology and the practice's lead clinical psychologist. Read Dr. Colman's bio
Is Encore hiring?
Yes; we're growing. See careers
Still have questions?
Contact us.
We're glad to clarify anything about the evaluation process, scheduling, or insurance. We typically respond within one to two business days.